Support and professional development needs for knowledge syntheses in Canadian research libraries : results from a cross-sectional survey

Abstract

Introduction: Requests for support regarding knowledge syntheses (KS) have steadily increased and expanded beyond health disciplines. The objective of this CARL quality improvement project was to support professional development (PD) planning through understanding the needs of Canadian library workers interested in KS, regardless of discipline. Methods: This cross-sectional study used online bilingual surveys open to all Canadian library workers to collect baseline data about KS support and PD needs. Twenty questions were organized into four sections: 1) role at library and with KS support; 2) levels and types of KS services; 3) PD training needs and preferences; and 4) additional desired resources and supports. Results: 137 library workers responded (101 English and 36 French). Respondents had liaison and KS responsibilities with all listed disciplines, with approximately half working in health. Most respondents provide consultant support and mainly cover aspects related to searching and managing citations, but many also collaborate on and teach KS and cover other steps of the review process. Respondents preferred opportunities to learn about KS through structured PD, although the majority had previously built knowledge through self-directed readings and webinars. Respondents desired more time and human resources and PD on review methodologies and automation tools. Discussion: KS support in Canadian academic libraries is varied and expanding beyond health. Health librarians report supporting multiple disciplines, suggesting cross-over that can help build capacity into other areas through workshops and other PD. The results of this survey provide insights to guide development of KS support and capacity within and beyond health libraries.